Managing Customer Service - Institute of Learning & Management Super Series - Institute of Leadership & Management - Livros - Taylor & Francis Ltd - 9780080464190 - 27 de abril de 2007
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Managing Customer Service - Institute of Learning & Management Super Series 5th edição

Institute of Leadership & Management

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Managing Customer Service - Institute of Learning & Management Super Series 5th edição

Contains a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. This series consists of books whose learning content is closely aligned to the Level 3 S/NVQ in Management.


120 pages, black & white illustrations, diagrams

Mídia Livros     Paperback Book   (Livro de capa flexível e brochura)
Lançado Storbritannien, 27 de abril de 2007
ISBN13 9780080464190
Editoras Taylor & Francis Ltd
Páginas 106
Dimensões 211 × 294 × 7 mm   ·   430 g
Idioma English  

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