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Powerful Phrases for Effective Customer Service: Over 700 Ready-to- Use Phrases and Scripts That Really Get Results Special edition
Renee Evenson
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Powerful Phrases for Effective Customer Service: Over 700 Ready-to- Use Phrases and Scripts That Really Get Results Special edition
Renee Evenson
Say goodbye to rage-inducing customer interactions. With more than seven hundred phrases and scripts to choose from, this indispensable reference explains how to diffuse even the most difficult situations--and ensure everyone leaves happy.
304 pages
| Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
| Lançado | 16 de outubro de 2012 |
| ISBN13 | 9780814420324 |
| Editoras | HarperCollins Focus |
| Páginas | 304 |
| Dimensões | 149 × 224 × 19 mm · 330 g |
| Idioma | English |
![Cover for Renee Evenson · Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities (Paperback Book) [Special edition] (2013)](https://imusic.b-cdn.net/images/item/original/983/9780814432983.jpg?renee-evenson-2013-powerful-phrases-for-dealing-with-difficult-people-over-325-ready-to-use-words-and-phrases-for-working-with-challenging-personalities-paperback-book&class=scaled&v=1405767361)
