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Useful, Usable, Desirable: Applying User Experience Design to Your Library
Aaron Schmidt
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Useful, Usable, Desirable: Applying User Experience Design to Your Library
Aaron Schmidt
Useful, useable, desirable: like three legs of a stool, if your library is missing the mark on any one of these it's bound to wobble. This primer identifies 19 crucial touch points such as the library website, email, furniture, parking, events, and newsletters. The authors explain why each is important to your library's members and offer guidance on how to make improvements.
216 pages, black & white illustrations
| Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
| Lançado | 1 de julho de 2014 |
| ISBN13 | 9780838912263 |
| Editoras | American Library Association |
| Páginas | 216 |
| Dimensões | 152 × 231 × 11 mm · 244 g |
| Idioma | English |
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