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Customer Lifetime Value: The Path to Profitability - Foundations and Trends (R) in Marketing
V. Kumar
Customer Lifetime Value: The Path to Profitability - Foundations and Trends (R) in Marketing
V. Kumar
Provides the methods of measuring customer lifetime value (CLV), the strategies for developing customer-centric strategies, the implementation of CLV strategies in a B2B and B2C setting, and the challenges faced by an organisation in implementing a CLV-based framework.
112 pages
Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
Lançado | 14 de agosto de 2008 |
ISBN13 | 9781601981561 |
Editoras | now publishers Inc |
Páginas | 112 |
Dimensões | 231 × 156 × 7 mm · 167 g |
Idioma | English |
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