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Atualizado em 13/05/2026 · De todos da iMusic
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![Cover for Warren Blanding · Practical Handbook of CUSTOMER SERVICE OPERATIONS (Paperback Book) [Softcover reprint of the original 1st ed. 1989 edition] (2011)](https://imusic.b-cdn.net/images/item/original/111/9781461289111.jpg?warren-blanding-2011-practical-handbook-of-customer-service-operations-paperback-book&class=scaled&v=1603990183)
![Cover for Warren Blanding · Practical Handbook of CUSTOMER SERVICE OPERATIONS (Hardcover Book) [1989 edition] (1990)](https://imusic.b-cdn.net/images/item/original/490/9780874080490.jpg?warren-blanding-1990-practical-handbook-of-customer-service-operations-hardcover-book&class=scaled&v=1603978462)