The Complete Business Process Handbook: Body of Knowledge from Process Modeling to BPM, Volume 1 1th edição

The Business Process Management Handbook reveals new academic research and the most comprehensive theoretical picture on the contemporary state-of-the-art in Business Process Management (BPM). Expert authors, consultants, and professors Mark von Rosing and Henrik von Scheel bridge theory with how BPM is applied today and how to work with it.

This book is the only complete handbook in BPM and provides everything you need to know about the processes and frameworks, methods, and approaches to implement BPM. Through real-world examples, best practices, LEADing practices and advice from experts, you will understand how BPM works and how you can best use it to your advantage. Cases from industry leaders and innovators show how early adopters of LEADing Practices improved their businesses by using BPM technology and methodology.

• Learn what business process management (BPM) is and how to get started.
• Link strategy to operations with value driven BPM.
• Get a strong overview of BPM Anatomy with an in-depth look at how to think, work, and model to drive value.
• Explore comprehensive frameworks, methods and approaches.
• Discover technology, methodology, governance, process-based implementation content, and performance & value metrics.
• Uncover ground-breaking new research on BPM best practices, LEADing practices and outperformers vs. underperformers.
• Benefit from sixteen award winning real-life examples with detailed cases of LEADing practices early adopters.
• Understand and avoid the common pitfalls that lead to failed BPM projects, and ultimately, poor BPM adoption.