How to Tell Anyone Anything: Breakthrough Techniques for Handling Difficult Conversations at Work - Richard S. Gallagher - Livros - Amacom - 9780814410158 - 1 de junho de 2009
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How to Tell Anyone Anything: Breakthrough Techniques for Handling Difficult Conversations at Work

Richard S. Gallagher

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How to Tell Anyone Anything: Breakthrough Techniques for Handling Difficult Conversations at Work

Steers readers away from the common mistake of focusing on what's wrong, and shows them instead how to provide clear, constructive, positive messages. This book offers readers insight into how we all react naturally to criticism and how to transform interactions that might become verbal tugs of war into collaborative, problem-solving sessions.


224 pages, illustrations

Mídia Livros     Paperback Book   (Livro de capa flexível e brochura)
Lançado 1 de junho de 2009
ISBN13 9780814410158
Editoras Amacom
Páginas 224
Dimensões 154 × 228 × 16 mm   ·   385 g
Idioma English  

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