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The Librarian's Guide to Homelessness: An Empathy-Driven Approach to Solving Problems, Preventing Conflict, and Serving Everyone
Ryan J. Dowd
The Librarian's Guide to Homelessness: An Empathy-Driven Approach to Solving Problems, Preventing Conflict, and Serving Everyone
Ryan J. Dowd
Homelessness is a perennial topic of concern at libraries. Empathy and understanding, along with specific actionable advice that's drawn from experience, makes all the difference in working with this group. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials.
208 pages
Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
Lançado | 12 de janeiro de 2018 |
ISBN13 | 9780838916261 |
Editoras | American Library Association |
Páginas | 208 |
Dimensões | 253 × 178 × 18 mm · 476 g |
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