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Service Automation Foundation Courseware Jan-willem Middelbur
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Service Automation Foundation Courseware
Jan-willem Middelbur
The Courseware package consist out of two publications, Service Automation Foundation Courseware ISBN 978 94 018 0206 2 and Service Automation Framework ISBN 978 94 018 0062 4 . Service Automation is the concept of achieving customer loyalty by the use of automated technologies and builds upon a large demographic and sociological trend. We are the self-service generation, who are able to make our own decisions. The self-service generation is nowadays used to search, evaluate and purchase products online for a number of years now. This 2 day course will give you deep insight into the concept of Service
147 pages, NO
| Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
| Lançado | 8 de fevereiro de 2018 |
| ISBN13 | 9789401802062 |
| Editoras | VAN HAREN PUBLISHING |
| Páginas | 147 |
| Dimensões | 298 × 211 × 14 mm · 506 g |
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